Help

Purchase a domain directly from Oxxy or connect a domain you have to your Oxxy site. It has never been easier!

With all annual plans, you get a free domain for your Oxxy site in the form of Free domain voucher. You need to buy the domain directly from us to take advantage of the free domain offer. The voucher will be applied to your total before you complete the purchase.

If your plan does not offer free domain, then you can purchase one from Oxxy or connect the domain you have purchased elsewhere to your Oxxy site.

To purchase a domain from Oxxy:

• From Account settings, click on Domains
• In the search bar under Find suitable domain name for your website, write the domain name you want to purchase for your site.
• From the drop-down menu next to the search bar, choose the extension for your domain.
• Click search to find its availability.
• Select Buy next to the domain you want, to register it. Be sure to check if the domain is written correctly before you buy it, as once you have purchased a domain, it cannot be edited, cancelled or refunded.
• Then you need to write the domain registrant contact information. Click on Add new address if you have not added the address before and fill in the fields. If you have, then select the button next to the address and click Submit.
• After you added successfully the registrant address in the list under Billing address, select the button next to it and click Submit.
• Then it takes you to the Payment page where you need to fill in your card details. After you click Pay, you should see a confirmation that the domain has been registered.

If you have a voucher for a free domain, then it will be applied every time in checkout. In that case, the total will come to zero, so you just need to select Finish to get the domain, no card details would be necessary. If you do not want to use the voucher with the relevant domain, just select the delete sign next to it to remove it from checkout and continue with the payment process.

If you have a discount code that you want to use, then please contact us prior to purchasing the domain for instructions.

To connect a domain you have purchased elsewhere to your Oxxy site:

• From Account settings, click on Domains.
• Select Connect with website and manage.
• Type the domain name in the domain name field, click Submit and then OK.

After you have done that, you need to set your domain DNS server to point to ns1.oxxy.com andns2.oxxy.com. If you do not know how to set your domain DNS server, please contact your domain registrar (which means a domain selling company) and ask them to do it for you or watch the video tutorials they should provide on how to change a name server. Please keep in mind that you might need to allow up to 72 hours for the changes to take effect and your domain will be pointed to our servers.

To add a domain you have purchased to your site:

• From Site settings go to Domain Name.
• Click on Add domain and select the domain you want for your site.